biji baji | Privacy Policy and How We Protect Your Data

01

Introduction & Scope

Biji Baji (bijibaji.ws) takes the privacy of all its users extremely seriously. This Privacy Policy explains what information we collect when you use our website, mobile application, and related services — and how we use and protect it.

By creating an account or using Biji Baji's platform, you automatically agree to this Privacy Policy. We may update this policy at any time, and you will be notified by email whenever changes are made.

              
              This Privacy Policy operates in conjunction with Biji Baji's Terms and Conditions. Please read both documents together.
            

This policy applies to all registered and unregistered users.
This policy applies to the mobile app, website, and all Biji Baji services.
We comply with international data protection regulations.
Your data is never sold to any third party.

02

Information We Collect

Biji Baji collects two types of information from you — data you provide directly and data collected automatically while you use the platform. Full details are outlined below.

KYC Verification & Age Confirmation

Data Type	Example	Reason for Collection
Identity-Related	Name, date of birth, national ID
Communication-Related	Email, phone number, address	Account Management & Communication
Financial Information	BKash/Nagad number, bank account	Deposit & Withdrawal Process
Device Information	IP address, browser, operating system	Security & Fraud Prevention
Gaming Activity	Betting history, game sessions, wins/losses	Responsible Gaming & Service Improvement
Cookies & Tracking	Session cookies, preference data	Improving User Experience

We only collect information that is necessary to keep our services running and to ensure your security. No additional data is collected beyond what is required.

All information provided during registration is stored on encrypted servers.
Payment details are never stored in full on our servers.
Automatically collected data is used for aggregate analytics purposes only.

03

Purpose of Data Use

Biji Baji uses your data for specific, legitimate purposes only. We never use your information for anything unnecessary. The main reasons we use your data are outlined below.

Account management: For registration, login, password reset, and profile updates.
Payment Processing: To process deposits and withdrawals and ensure secure transactions.
KYC Verification: For age verification, identity confirmation, and anti-money laundering purposes.
Customer Support: To resolve your complaints and queries as quickly as possible.
Responsible Gaming: To analyze gaming behavior and identify potential issues early.
Promotions: To send you relevant offers and bonuses based on your preferences (with your consent).
Security: To detect fraud, hacking, and suspicious activity.
Legal Obligations: To meet regulatory authority requirements.

              
              You can opt out of marketing emails and SMS at any time. Simply contact our support team or use the unsubscribe link at the bottom of any email.
            

04

Data Sharing & Third Parties

Biji Baji never sells your personal data. However, in certain situations, information may be shared with our trusted partners or relevant authorities.

Third Parties	Reason	Security Measures
Payment Gateway	To Process Transactions	PCI DSS Certified
KYC Verifier	To Verify Identity	Encrypted Transmission
Legal Authorities	Legal Obligations	By court order only
Technology Service Providers	Server & Cloud Hosting	NDA Bound
Game Software Providers	Game Management	Limited Data, Confidentiality Agreement

No third party may use your data without our authorization. We maintain strict confidentiality agreements with every partner.

05

Cookie Policy

Biji Baji uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Essential Cookies: Essential for maintaining login sessions and platform security. These cannot be disabled.
Functional Cookies: Used to remember your language preferences, game settings, and theme.
Analytics Cookies: Helps collect platform usage statistics to improve our services.
Marketing Cookies: Used to show relevant advertisements (with your consent).

You can delete cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain platform features.

06

Data Security Measures

Biji Baji uses industry-leading technology and practices to protect your data. Our security team monitors systems around the clock to detect and address any threats before they escalate.

SSL Encryption: 256-bit TLS/SSL encryption is applied to all data transmissions.
Database Security: Stored data is protected with AES-256 encryption.
Two-Step Verification: Two-factor authentication (2FA) is available for account login.
Firewall Protection: An advanced firewall system blocks all unauthorized access.
Regular Audits: Regularly audited by third-party cybersecurity experts.
Staff Training: All our staff receive regular training on data protection.

              
              In the event of a security breach, we will notify affected users by email within 72 hours and take immediate action.
            

07

Your Rights

Every registered user on Biji Baji has a number of important rights regarding their personal data. To exercise any of these rights, please contact our support team.

Right to Access

You can request to know what personal data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

You may request that we restrict the use of your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a structured, portable format.

Right to Object

You can object to your data being used for marketing or profiling purposes.

In some cases, deleting your data or stopping its processing may not be possible due to legal obligations or ongoing investigations.

08

Data Retention Period

Biji Baji does not retain your data longer than necessary. Even after an account is closed, certain information may be kept for a defined period as required by law.

Data Type	Retention Period
Account Information	For the duration of active account + 5 years
Transaction Records	Minimum 7 years (as required by financial regulations)
KYC Documents	3 years after account closure
Gaming History	3 years after account closure
Customer Support Contact	2 years
Cookies & Session Data	90 days after session ends

Once the retention period expires, data is securely and permanently deleted.

09

Child Protection Policy

Biji Baji is strictly for users aged 18 and above. We do not collect information from or allow account registration by anyone under the age of 18, under any circumstances.

Age verification is mandatory at the time of registration.
Where there is doubt, age is verified through KYC documentation.
Any account found to belong to a minor will be suspended immediately.
Any data belonging to a minor will be permanently and completely deleted.

              
              If you believe a minor is using Biji Baji, please contact us at support@bijibaji.ws. We will take immediate action.
            

10

Contact & Complaints

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our dedicated privacy team. We typically respond within 48 hours.

Email: support@bijibaji.ws
In the subject line, write: "Privacy Request – [type of request]"
Response Time: Up to 48 business hours
Data Deletion Request: Processed within a maximum of 30 working days

If you are not satisfied with how your complaint has been handled, you have the right to escalate it to the relevant regulatory authority.

Biji Baji Privacy Policy – Your Data Is Safe With Us

Our Commitment to Protecting Your Privacy

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